Ooredoo announced yesterday that its paperless initiative has been a huge success with nearly 99.99 percent of all customers migrated to paperless billing.
Ooredoo has been working for several years to phase-out all paper-based billing options as part of its digital transformation and to raise awareness on environmental issues and the need for paper conservation in Qatar. Ooredoo is one of the top companies taking a lead on environmental issues in Qatar and has announced it is a sponsor of this year’s Sustainability Week.
Thanks to the company’s initiative, both Ooredoo business and consumer customers can access their bills online through the Ooredoo Website/Mobile App, anytime and anywhere.
Manar Khalifa Al Muraikhi, Director PR and Corporate Communications, Ooredoo, said: “At the beginning of the year, the total number of paper bill accounts were more than 100,000. Today we have only 104 customers who are requesting paper bills and efforts are still ongoing to reduce this number to zero. Ooredoo is committed to Qatar’s 2030 National Strategic Vision and we will continue to invest in this initiative to ensure all our services are as green and digitised as possible, both for our customers and for our country.”
Ooredoo’s eBill service offers customer’s an easy-to-read PDF version of their monthly bill that they receive via e-mail, and provides customers with a secure way to view and compare new bills with previous bills.
As well as external communications, Ooredoo has pledged to stop all paper-based internal communications in their HQ1 and HQ2 offices.
